Responsible body within the meaning of data protection laws, in particular the EU General Data Protection Regulation (GDPR), is:
Hotel Alpenrose beim Ballenberg AG
3858 Hofstetten near Brienz
Telephone: 0041 (0) 33 951 14 10
Based on Article 13 of the Swiss Federal Constitution and the data protection provisions of the federal government (Data Protection Act, DSG), everyone has the right to the protection of their privacy and protection against misuse of their personal data. The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.
In cooperation with our hosting providers, we strive to protect the databases as well as possible from unauthorized access, loss, misuse or falsification.
We would like to point out that data transmission over the Internet (e.g. when communicating by e-mail) can have security gaps. A complete protection of the data against access by third parties is not possible.
By using this website, you consent to the collection, processing and use of data as described below. In principle, this website can be visited without registration. Data such as pages accessed or the name of the file accessed, date and time are stored on the server for statistical purposes without this data being directly related to your person. Personal data, in particular name, address or email address, are collected on a voluntary basis as far as possible. The data will not be passed on to third parties without your consent.
Processing of personal data
Personal data is all information that relates to a specific or identifiable person. A data subject is a person about whom personal data is processed. Processing includes all handling of personal data, regardless of the means and procedures used, in particular the storage, disclosure, procurement, deletion, storage, modification, destruction and use of personal data.
We process personal data in accordance with Swiss data protection law. In addition, we process – to the extent and insofar as the EU GDPR is applicable – personal data in accordance with the following legal bases in connection with Art. 6 Para. 1 GDPR:
- lit. a) Processing of personal data with the consent of the data subject.
- lit. b) Processing of personal data to fulfill a contract with the data subject and to carry out corresponding pre-contractual measures.
- lit. c) Processing of personal data to fulfill a legal obligation to which we are subject in accordance with any applicable EU law or in accordance with any applicable law of a country in which the GDPR is fully or partially applicable.
- lit. d) Processing of personal data in order to protect the vital interests of the data subject or another natural person.
- lit. f) Processing of personal data in order to safeguard the legitimate interests of us or of third parties, unless the fundamental freedoms and rights as well as the interests of the data subject prevail. Legitimate interests are in particular our business interests in being able to provide our website, information security, the enforcement of our own legal claims and compliance with Swiss law.
We process personal data for the duration that is necessary for the respective purpose or purposes. In the case of longer-term retention obligations due to legal and other obligations to which we are subject, we limit the processing accordingly.
Data protection declaration for SSL / TLS encryption
This website uses SSL / TLS encryption for security reasons and to protect the transmission of confidential content, such as the inquiries that you send to us as the website operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http: //” to “https: //” and by the lock symbol in your browser line.
If the SSL or TLS encryption is activated, the data that you transmit to us cannot be read by third parties.
Data protection declaration for server log files
The provider of this website automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
- Browser type and browser version
- operating system used
- Referrer URL
- Host name of the accessing computer
- Time of the server request
These data cannot be assigned to specific persons. This data will not be merged with other data sources. We reserve the right to check this data retrospectively if we become aware of specific indications of illegal use.
Third party services
This website uses Google Maps for embedding maps, Google Invisible reCAPTCHA for protection against bots and spam and YouTube for embedding videos.
Google is committed to ensuring adequate data protection in accordance with the American-European and American-Swiss Privacy Shields.
If you send us inquiries using the contact form, your details from the inquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the request and in case of follow-up questions. We do not pass on this data without your consent.
Data protection declaration for newsletter data
If you would like to receive the newsletter offered on this website, we need an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter . Further data is not collected. We use this data exclusively for sending the requested information and do not pass it on to third parties.
You can revoke your consent to the storage of the data, the e-mail address and their use for sending the newsletter at any time, for example via the “unsubscribe” link in the newsletter.
Data Subject Rights
Right to confirmation
Every data subject has the right to request confirmation from the operator of the website as to whether personal data concerning data subjects are being processed. If you would like to make use of this right of confirmation, you can contact the data protection officer at any time.
Right to information
Any person affected by the processing of personal data has the right to receive free information from the operator of this website about the personal data stored about him and a copy of this information at any time. In addition, the following information can be provided if necessary:
- the processing purposes
- the categories of personal data that are processed
- the recipients to whom the personal data have been disclosed or are still being disclosed
- if possible, the planned duration for which the personal data will be stored or, if this is not possible, the criteria for determining this duration
- the existence of a right to correction or deletion of the personal data concerning you or to restriction of processing by the person responsible or a right to object to this processing
- the right to lodge a complaint with a supervisory authority
- if the personal data are not collected from the data subject: All available information on the origin of the data
Furthermore, the data subject has a right to information as to whether personal data has been transmitted to a third country or to an international organization. If this is the case, the data subject has the right to receive information about the appropriate guarantees in connection with the transmission.
If you would like to make use of this right to information, you can contact our data protection officer at any time.
Right to rectification
Every person affected by the processing of personal data has the right to request the immediate correction of incorrect personal data concerning them. Furthermore, the data subject has the right, taking into account the purposes of the processing, to request the completion of incomplete personal data – including by means of a supplementary declaration.
If you would like to exercise this right to correction, you can contact our data protection officer at any time.
Right to erasure (right to be forgotten)
Every person affected by the processing of personal data has the right to demand that the person responsible for this website delete the personal data relating to them immediately, provided that one of the following reasons applies and insofar as the processing is not necessary:
- The personal data were collected or otherwise processed for purposes for which they are no longer necessary
- The data subject revokes their consent on which the processing was based and there is no other legal basis for the processing
- The person concerned objects to the processing for reasons that arise from their particular situation and there are no overriding legitimate reasons for the processing, or the person concerned objects to the processing in the case of direct mail and associated profiling
- The personal data was processed unlawfully
- The deletion of personal data is necessary to fulfill a legal obligation under Union law or the law of the member states to which the person responsible is subject
- The personal data was collected in relation to information society services offered that were made directly to a child
If one of the above reasons applies and you want to have personal data stored by the operator of this website deleted, you can contact our data protection officer at any time. The data protection officer for this website will arrange for the request for deletion to be complied with immediately.
Right to restriction of processing
Every person affected by the processing of personal data has the right to request the person responsible for this website to restrict the processing if one of the following conditions is met:
- The data subject disputes the correctness of the personal data for a period of time that enables the person responsible to check the correctness of the personal data
- The processing is unlawful, the data subject refuses to delete the personal data and instead requests that the use of the personal data be restricted
- The person responsible no longer needs the personal data for the purposes of processing, but the data subject needs them to assert, exercise or defend legal claims
- The data subject has lodged an objection to the processing for reasons that arise from their particular situation and it has not yet been determined whether the legitimate reasons of the person responsible outweigh those of the data subject
If one of the above conditions is met, you can request the restriction of personal data stored by the operator of this website, you can contact our data protection officer at any time. The data protection officer for this website will arrange for the processing to be restricted.
Right to data portability
Every person affected by the processing of personal data has the right to receive the personal data concerning them in a structured, common and machine-readable format. You also have the right to have this data transmitted to another person responsible if the legal requirements are met.
Furthermore, the person concerned has the right to have the personal data transmitted directly from one person in charge to another person in charge, insofar as this is technically feasible and provided that this does not impair the rights and freedoms of other persons.
To assert the right to data portability, you can contact the data protection officer appointed by the operator of this website at any time.
Right to object
Every person affected by the processing of personal data has the right to object to the processing of personal data concerning them at any time for reasons that arise from their particular situation.
The operator of this website will no longer process the personal data in the event of an objection, unless we can prove compelling legitimate reasons for the processing that outweigh the interests, rights and freedoms of the data subject, or if the processing requires the assertion, exercise or Serves defense of legal claims.
To exercise your right to object, you can contact the data protection officer for this website directly.
Right to withdraw consent under data protection law
Every person affected by the processing of personal data has the right to withdraw consent given to the processing of personal data at any time.
If you would like to assert your right to withdraw your consent, you can contact our data protection officer at any time.
Data protection declaration for objection to advertising mails
We hereby object to the use of the contact data published within the framework of the imprint obligation for sending unsolicited advertising and information materials. The operators of the pages expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, such as spam e-mails.
For the provision of chargeable services, we ask for additional data, such as payment details to process your order or To be able to carry out your order. We store this data in our systems until the statutory retention periods have expired.
Use of Google Maps
This website uses the offer of Google Maps. This enables us to show you interactive maps directly on the website and enables you to conveniently use the map function. When you visit the website, Google receives the information that you have accessed the corresponding subpage of our website. This happens regardless of whether Google provides a user account that you are logged in to or whether there is no user account. If you are logged in to Google, your data will be assigned directly to your account. If you do not wish to be assigned to your profile on Google, you must log out before activating the button. Google saves your data as a usage profile and uses it for advertising, market research and / or needs-based design of its website. Such an evaluation takes place in particular (even for users who are not logged in) to provide needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, although you must contact Google to exercise this right. For more information on the purpose and scope of data collection and its processing by Google, you can find further information on your rights in this regard and setting options to protect your privacy at: www.google.de/intl/de/policies/privacy .
This website uses Google conversion tracking. If you have reached our website via an advertisement placed by Google, Google Adwords will set a cookie on your computer. The conversion tracking cookie is set when a user clicks on an ad placed by Google. These cookies lose their validity after 30 days and are not used for personal identification. If the user visits certain pages on our website and the cookie has not yet expired, we and Google can recognize that the user clicked on the ad and was redirected to this page. Every Google AdWords customer receives a different cookie. Cookies cannot therefore be tracked via the websites of AdWords customers. The information obtained using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. The customers find out the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information with which users can be personally identified.
If you do not want to participate in the tracking, you can refuse the setting of a cookie required for this – for example via a browser setting that generally deactivates the automatic setting of cookies or set your browser so that cookies from the domain “googleleadservices.com” are blocked.
Please note that you must not delete the opt-out cookies as long as you do not want measurement data to be recorded. If you have deleted all of your cookies in the browser, you must set the respective opt-out cookie again.
Use of Google reCAPTCHA
This website uses the reCAPTCHA service from Google Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; “Google”). The purpose of the query is to distinguish whether the input is made by a person or by automated, machine processing. The query includes the sending of the IP address and any other data required by Google for the reCAPTCHA service to Google. For this purpose, your input will be transmitted to Google and used there. However, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address is only transmitted to a Google server in the USA and shortened there in exceptional cases. On behalf of the operator of this website, Google will use this information to evaluate your use of this service. The IP address transmitted by your browser as part of reCaptcha will not be merged with other Google data. Your data may also be transmitted to the USA. There is an adequacy decision by the European Commission, the “Privacy Shield”, for data transfers to the USA. Google participates in the “Privacy Shield” and has submitted to the requirements. By clicking on the query, you consent to the processing of your data. The processing takes place on the basis of Art. 6 (1) lit. a GDPR with your consent. You can revoke your consent at any time without affecting the legality of the processing carried out on the basis of the consent up to the time of revocation.
You can find more information about Google reCAPTCHA and the associated data protection declaration at: https://policies.google.com/privacy?hl=en
Data protection declaration for Google Analytics
This website uses Google Analytics, a web analysis service from Google Ireland Limited. If the person responsible for data processing on this website is outside the European Economic Area or Switzerland, Google Analytics data processing is carried out by Google LLC. Google LLC and Google Ireland Limited are hereinafter referred to as “Google”.
We can use the statistics obtained to improve our offer and make it more interesting for you as a user. This website also uses Google Analytics for a cross-device analysis of visitor flows, which is carried out via a user ID. If you have a Google user account, you can deactivate the cross-device analysis of your usage in the settings there under “My data”, “Personal data”.
The legal basis for the use of Google Analytics is Art. 6 Para. 1 p. 1 lit. f GDPR. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. We would like to point out that on this website Google Analytics has added the code «_anonymizeIp ();» has been expanded to ensure an anonymous collection of IP addresses. As a result, IP addresses are further processed in abbreviated form, so that personal references can be ruled out. If the data collected about you can be linked to a person, this will be excluded immediately and the personal data will be deleted immediately.
The full IP address is only transmitted to a Google server in the USA and shortened there in exceptional cases. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. For the exceptional cases in which personal data is transferred to the USA, Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework .
You can also prevent the use of Google Analytics by clicking on this link: Deactivate Google Analytics . This saves a so-called opt-out cookie on your data carrier, which prevents the processing of personal data by Google Analytics. Please note that if you delete all cookies on your device, these opt-out cookies will also be deleted, ie you will have to set the opt-out cookies again if you want to continue to prevent this form of data collection. The opt-out cookies are set per browser and computer / device and must therefore be activated separately for each browser, computer or other device.
Due to the marketing tools used, your browser automatically establishes a direct connection with the Google server. By integrating Google Ads, Google receives the information that you have accessed the relevant part of our website or clicked on an ad from us. If you are registered with a Google service, Google can assign the visit to your account. Even if you are not registered with Google or have not logged in, there is a possibility that Google will find out your IP address and save it.
You can prevent participation in this tracking process in various ways:
- by setting your browser software accordingly, in particular by suppressing third-party cookies, you will not receive any advertisements from third-party providers;
- by deactivating the cookies for conversion tracking by setting your browser so that cookies from the domain “www.googleadservices.com” are blocked, https://adssettings.google.com This setting will be deleted if you delete your cookies;
- by deactivating the interest-based advertisements of the providers who are part of the self-regulation campaign “About Ads” via the link https://www.aboutads.info/choices This setting will be deleted if you delete your cookies;
- by permanent deactivation in your Firefox, Internet Explorer or Google Chrome browsers under the link https://www.google.com/settings/ads/plugin . We would like to point out that in this case you may not be able to use all functions of this offer to their full extent.
The legal basis for the processing of your data is a balancing of interests, according to which the processing of your personal data described above does not conflict with any overriding opposing interests on your part (Art. 6 Para. 1 S. 1 lit.f GDPR). For more information on Google Ads from Google, see https://ads.google.com/intl/de_DE/home/ , as well as general data protection at Google: https://www.google.de/intl/de/policies/privacy . Alternatively, you can visit the Network Advertising Initiative (NAI) website at https://www.networkadvertising.org to visit.
Data protection declaration for the use of Google Web Fonts
This website uses so-called web fonts provided by Google for the uniform representation of fonts. When you call up a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly. If your browser does not support web fonts, a standard font will be used by your computer.
Google Tag Manager
Google Tag Manager is a solution with which we can manage so-called website tags via an interface and thus, for example, integrate Google Analytics and other Google marketing services into our online offer. The Tag Manager itself, which implements the tags, does not process any personal data of the users. With regard to the processing of users’ personal data, reference is made to the following information on Google services. Usage guidelines: https://www.google.com/intl/de/tagmanager/use-policy.html .
This website uses functions from Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. When you visit our pages with Facebook plug-ins, a connection is established between your browser and the Facebook servers. In doing so, data is already being transmitted to Facebook. If you have a Facebook account, this data can be linked to it. If you do not want this data to be assigned to your Facebook account, please log out of Facebook before visiting our page. Interactions, in particular the use of a comment function or clicking a “Like” or “Share” button, are also passed on to Facebook. Find out more at https://de-de.facebook.com/about/privacy .
Data protection declaration for Instagram
Functions of the Instagram service are integrated on our website. These functions are offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. If you are logged into your Instagram account, you can link the contents of our pages to your Instagram profile by clicking the Instagram button. This enables Instagram to assign your visit to our website to your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the data transmitted or its use by Instagram.
Newsletter – Mailchimp
The newsletter is sent via the mailing service provider ‘MailChimp’, a newsletter dispatch platform of the US provider Rocket Science Group, LLC, 675 Ponce De Leon Ave NE # 5000, Atlanta, GA 30308, USA. You can read the data protection regulations of the shipping service provider here see. The Rocket Science Group LLC d / b / a MailChimp is certified under the Privacy Shield Agreement and thus offers a guarantee to comply with the European level of data protection ( PrivacyShield ). The shipping service provider is based on our legitimate interests in accordance with. Art. 6 para. 1 lit. f GDPR and an order processing contract acc. Art. 28 para. 3 sentence 1 GDPR.
The shipping service provider can use the recipient’s data in pseudonymous form, ie without being assigned to a user, to optimize or improve its own services, e.g. for the technical optimization of shipping and the presentation of the newsletter or for statistical purposes. However, the shipping service provider does not use the data of our newsletter recipients to write to them itself or to pass the data on to third parties.
Notice regarding data transfers to the USA (United States of America)
For the sake of completeness, we would like to point out that for users based in Switzerland there are monitoring measures by US authorities, which generally enable the storage of all personal data from Switzerland – which has been transmitted to the USA.
This is done without differentiation, restriction or exception based on the objectives pursued and without an objective criterion that makes it possible to restrict the access of the US authorities to the data and their subsequent use to very specific, strictly limited purposes, those with access to be able to justify this data as well as interventions associated with its use. We would also like to point out that in the USA there are no legal remedies for the data subjects from Switzerland that would allow them to gain access to the data concerning you and to have it corrected or deleted. There is no effective judicial protection against general access rights of US authorities. We explicitly point out this legal and factual situation to those affected in order to make an appropriately informed decision to consent to the use of their data.
We would like to point out to users residing in a member state of the EU that, from the point of view of the European Union, the USA does not have an adequate level of data protection.
The copyrights and all other rights to content, images, photos or other files on the website belong exclusively to the operator of this website or the specifically named rights holders. The written consent of the copyright holder must be obtained in advance for the reproduction of all files.
Whoever commits a copyright infringement without the consent of the respective copyright holder can make himself liable to prosecution and possibly liable for damages.
All information on this website has been carefully checked. We strive to keep our information offering up-to-date, correct and complete. Nevertheless, the occurrence of errors cannot be completely ruled out, which means that we cannot guarantee the completeness, correctness and topicality of information, including those of a journalistic and editorial nature. Liability claims from material or immaterial damage caused by the use of the information provided are excluded, unless it can be proven that there was willful intent or gross negligence.
The publisher can change or delete texts at his own discretion and without notice and is not obliged to update the content of this website. Use of or access to this website is at the visitor’s own risk. The publisher, its clients or partners are not responsible for damage, such as direct, indirect, accidental, specifically to be determined in advance or consequential damage, which allegedly resulted from visiting this website and consequently assume no liability for this.
The publisher also assumes no responsibility or liability for the content and availability of third-party websites that can be accessed via external links on this website. The operators of the linked pages are solely responsible for their content. The publisher thus expressly distances itself from all third-party content that may be relevant under criminal or liability law or that is contrary to common decency.
We can adjust this data protection declaration at any time without prior notice. The current version published on our website applies. Insofar as the data protection declaration is part of an agreement with you, we will inform you of the change in the event of an update by e-mail or in another suitable manner.
Questions to the data protection officer
If you have any questions about data protection, please send us an email or contact the person responsible for data protection in our organization listed at the beginning of the data protection declaration.
Brienz, October 1st, 2021